Get 24/7/365 support with Aida. Air Conditioner Repair Near Dallas: How to Find the Best Company? The Auberry is a twist on a traditional classic. Other features include impact resistant safety glass and safety cut out with reset controls. Multi-Fire: The Dimplex 33-In Multi-Fire XHD Electric Fireplace Insert flame effect has a slightly more 3D appearance than the standard effect, but with the same flame coloring. Your motor can malfunction and go defective due to excess electricity being drawn, improper electrical connection, and a faulty outlet. in. In many situations it may be the case that the electric the rod. Inspect the wiring for any loose connections. Determine which of the factors applies to your situation. lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. Flame Effect Not Working 6. The rubber grommet may have been inserted backwards. A complete electric fireplace suite boasting Dimplex's truly amazing 'Opti-Myst' flame. Your can view our buying guides for many different types of electric fireplace here. As the rod rotates, light is reflected off the mirrors onto the With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Check the wiring for loose connections and replace if necessary. The switch controlling the All Right Reserved by HeaterFixLab. fireplace. We have an electric fireplace stove and the The wire has short circuited. Your Dimplex electric fire flame effects will be back from that second itself. My Dimplex Electric Fire the Optiflame has stopped working Electric fireplaces typically use a similar Replace if necessary. In order for an electric fireplace to viewing area, removable trim kit, mesh screen and remote control for the ultimate in style and comfort. Fireplace Making Noises 8. Electric Fireplace Flame Effect Not Working? 5 Reasons Why For more information on how the flame effects work we have a complete guide to how an electric fireplace works. What is California's Proposition 65 ? Check the wire connections to the log set and the LED driver board as the may have come loose. flames effects to stop working can be fixed without professional help, so how The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. We do not recommend painting your mantel as it will void the warranty on the unit. The most common issues with the flame on an In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. PDF The Dimplex Electric Fires - Cloudinary fireplace by reaching the components inside youll need to remove the access cover. [Safety Concerns], How Long to Season Cottonwood for Firewood? It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. Why is my log set or ember bed not glowing/ pulsing? through use and faults may develop. And there is also no sound. The most believable electric flame effect yet. The bulb makes the light of the flames disappear, causing the electric flame effect to stop. Another common culprit is that your heater is actually too large for your home. This site is owned and operated by The Laburnum Group Ltd. another article here that explains all of the issues that an electric fireplace can have and their solutions, complete guide to how an electric fireplace works, guide on how to change the bulb in an electric fireplace here, complete list of electric fireplace buying guides right here, how to replace the bulb in an electric fireplace, find replacement motors for electric fireplaces here, view our buying guides for many different types of electric fireplace here, See what I use and my recommended tools here, Log Stores (A Complete Guide with Real Example), Bioethanol Fireplace Safety Considerations & Requirements, How To Clean & Look After A Bioethanol Fireplace, Wood Wool Firelighters (Explained & Tested). Blower Not Working 2. flame effects has stopped working. Every so often, I've been switching it on at the mains socket to see the two bulbs briefly flicker then go out. No chimney, flue or recess needed to give your home a much needed focal point. Opti-myst troubleshooter | Dimplex However, with continuous usage, you will find that there are common Dimplex electric fireplace problems that occur from time to time. movement then it might be that the motor has a fault. The defective motor is another of the reasons which cause fire flame effect issues. Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. Dimplex Electric Fireplace Flame Not Working: Reasons & Fixes If the problem persists after testing with a new remote, youll need to replace the remote receiver. 100% Heat Efficiency at Point of Use. Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! The flicker rod may not be connected to the shaft on the flicker motor. Are Dimplex fireplaces expensive to operate? Please check the following before trying resolve any problems you may be having with your Optiflame fire: The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply You have double checked the fuse in the plug and have ensured the fire is switched on Request a service call Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. We have covered complete guide on replacing bulb of an electric fireplace. If you are using a remote control, the receiver may be defective and need to be replaced. parts, meaning that if there was an issue with the fireplace we would need Heres what to do when Dimplex electric fireplace turns on by itself. I chipped my TV Stand, whats the best way to touch it up? The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. happens when you turn on the flame effects using the switch on the In case you hear sounds only when the blower is on, the motor is most likely faulty. You can also check out what fireplaces and stoves Im currently using here. Sometimes mist is not produced to the level which it is required. type of bulb (E12) but check what In that case, its best to refer to the manufacturers instructions or consult a professional to help troubleshoot and repair. How much Formaldehyde is there in your mantels? You can test them with a multimeter and replace them if necessary. When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. (if your electric fireplace uses LED). flame can be accurately identified. The metal rod that houses the mirrors can How to Achieve a Minimalist Fireplace Look, The 411 on Converting Your Gas Fireplace to Electric. If your Dimplex fireplace keeps turning off, try shutting it off with the main power switch to reset it. Please review the Maintenace Instructions in the Owners Manual for light bulb replacement. Keep your skill level in mind when purchasing an electric fireplace, consider working with a local installer to get the focal point of your dreams done correctly! an electric fireplace, to help you identify the problem on your fireplace. Suppose you find that the switch is indeed faulty. Although, as with all electric fire flame effects, Dimplexs models also face some issues working with their fire flame effects. Access to the bulbs in many of Dimplex's brass effect fires will be gained in exactly the same way.. The perfect blend of magic and realism - Opti-V is the most believable flame effect yet. Not all issues with an electric fireplace Finally, if nothing seems to be working, replace the whole electrical outlet as it might be faulty and tada! When you want clean heat with a little ambiance, an electric fireplace does the trick. One of the biggest reasons your Dimplex models electric fire flame effects stop working is caused by loose wiring. allows it to rotate freely. Your email address will not be published. Sometimes, your fireplace may cycle off quickly due to it being too big for your home. You need to unplug your heater and let it cool for 15 minutes before replugging it and starting it up. Select the supplier or trade you require, enter your location to begin your search. The heater may emit a slight, harmless odour when first used. The only correct solution is to replace the blown bulb of your Dimplex electric fireplace model. nothing is being displayed then its likely that the, See your fireplace light but Furrion Fireplace Flashing Red Light [3 Easy Solutions] April 8, 2023 February 2, 2022 by William. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. The flame components are an integral part Youve heard someone say when describing a Magicians trick that its all done with mirrors? What could the problem be? Ruud vs. Goodman: Which Air Conditioner is Better? Fan runs at one speed- LOW If your flame is still (it is not moving) even though the fire flames light is on, then it is assumed that a defective motor is causing the problem. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. Dimplex is one of the best brands of electric fireplaces on the market. Hopefully, this will fix the issue when Dimplex electric fireplace stopped heating. or squeaking during operation may be due to a problem with the motor or the Over time this bearing may start to seize Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw Dimplex electric fire not working | DIYnot Forums http://www.dimplex.co.uk/assets/kb/operating_instructions/Navarra_Pebble_Instructions_-_Issue_3.pdf, http://www.dimplex.co.uk/assets/kb/self_help_guide_diagnostics/fires_and_surrounds.pdf. theres no movement of flames then the, Hear the motor trying to work 11 Reasons. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. It may not always be the bulbs that are the Finance is provided by PayPal Credit (a trading name of PayPal (Europe) S. r.l. If the motor itself is out, youll need either contact a local professional for repair or contact your vendor, as they may provide either service or the replacement motor so that you can get your flame effect restored. Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. Damage or loss wire can also make your fireplace shutting off by itself. If you need to find a tradesperson to get your job done, please try our local search below, Can a Dimplex fireplace be easily relocated? Make sure you turn on the flames and not just the heat. Many newer models of electric fireplace functioning properly. Current delivery times for the Dimplex Burnham is approximately 5 working days however, this is . not working. However, unless you are 100% certain that you can do it on your own, a professional will be the best way to avoid any potential injuries or inadvertently creating a fire hazard. Other than that, the thermostat could be faulty. It could be that the batteries in your remote control are dead and need replacing. Rattling noises usually mean that blower screws are loose and coming apart due to vibration. JavaScript is disabled. It's cable reimagined No DVR space limits. PDF Owner's Manual - Dimplex In this case, the blower will blow out cool air into the room. If it's not, call customer service. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. Share: Can I put my mantel right up against the wall? For inspiration on a new model of electric fireplace you can find our complete list of electric fireplace buying guides right here. The main reason of Dimplex Electric Fireplaceflame not working properly is the faulty bulb. stove so far, even after many hundreds of hours of use. Description. Dimplex Opti Myst Problems & Maintenance Reliability Review Have you cleaned the blower? The high-limit switch shuts off the heater when it is overheated. This goes doubly so if you are getting responses from any of the switches. Your owners manual is referring to the firebox portion only. Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . switching the fireplace on then there may be a more severe problem with it. way that when the light is reflected onto the screen it imitates the look of flickering flames. The matte black finish, working door and traditional stove style finish make it a perfect addition to any space. 1 Year Guarantee. If nothing If you do, this may sometimes fix issues where an electric fireplace generates heat, but there are no flame effects such as the standard light flickers or crackling in applicable models. PDF Service Handboek 2020 EN Dimplex electric real coal effect fire plus flickering flame and 2 heat settings, very good condition and working order can be seen working,was never used as a fire only for the flame effect,27 inch tall,25 inch wide can deliver local for petrol. The LED log sets do not have replaceable bulbs in them. Dimplex Electric Fireplace Problems [9 Easy Fixes] isnt working even though youve tried everything in this article then the Troubleshooting and FAQs Find answers to common questions and simple technical troubleshooting steps. How the flame effects work on Is there a way to increase blower speed. The Dimplex Talia benefits from freestanding installation allowing you to fix the fireplace against a flat wall making it an ideal choice for modern homes. See nothing happening when Troubleshoot with Article "How Fireplaces Work", No Mantel? The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. There may be other issues with an electric While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled. Comments are turned. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. inside of your fireplace and replace the motor. How To Fix The 11 Most Common Electric Fireplace Problems an issue with the motor. your electric fireplace for any issues or to carry out maintenance on the parts, If your problem continues here are a few trouble shooting points: The stylish off-white matt finish is ideal to suit changing interior colour schemes, while the dual opening doors and comforting Opti-Myst flame effect provide the ambience of a real fire. Stainless Steel Effect Finish. If these don't solve your issue, our customer service team is always available to help. How to fix Dimplex Electric Fireplace Flame Not Working Problem? Troubleshooting & FAQ's | Dimplex Electric Fireplace - FireplaceHubs It features a fully variable flame and smoke intensity control. As with anything that works with heat and electricity, should you spill WD40 inside the machine, it could become a potential fire hazard, so when in doubt, be sure to consider checking with a pro or at least cracking open your owners manual. Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. If youve purchased one of our fireplace packages with a firebox and wooden mantel surrounds, then it is perfectly fine to place your fireplace mantel on a carpeted surface. Just get the replacement bulbs and a screwdriver. Check if there are any loose connections with the cables. 7 Reasons Your Electric Fireplace Is Not Working. All pallet deliveries are kerbside/front door delivery only, so please arrange adequate means to take your order into your home. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. Your Dimplex electric fireplace light not working can be blamed on the following factors: Heres what you should do when you are facing the issue of the Dimplex electric fireplace flame not working. unit (like ours). Electric fireplace suites are a great way to add warmth and ambience to your home without the hassle of installing a traditional fireplace which comprises of individual components. As a bulb is any and every fireplaces flame effects pivotal part, a faulty bulb means no impact! The remote control for your Dimplex Opti Myst may be faulty, which causes the fire to cut out. Today weve outlined the most common problems involved when your electric fireplace flame effect is not working. Attempting to repair electrical components without proper training and experience can be dangerous and cause further damage to the fireplace. For our particular model of electric Dimplex Electric Fireplace Troubleshooting [7 Easy Solution] Resetting to defaults will likely remove any custom settings in models of this type, so if you have this option available for your unit, be sure to only use this as a last resort and contact customer service for your particular unit to rule out other issues. Youll have to remove the back panel to confirm this, of course, but this is the first thing that we want to check. still under warranty. Plug the unit into another outlet or install a dedicated 15-amp circuit. You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. fireplace then there may be an issue You can use any form of lubricant (such as If the motor is damaged or not receiving power, it will not be able to create the necessary motion for the flames. electrical appliances, there is only so much that can be fixed without Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective Read More. Combined with a high-efficiency heating system and intuitive multi-function control options, our sleek designs are the perfect look and feel for any space. Please feel free to contact us should you have any further queries. We use cookies on this website. Several other issues can cause an electric fireplaces flame effect to stop working properly, including: If the Diplex electric fireplace flame is not functioning properly, there are several troubleshooting steps that you can take to try and fix the issue. operating inside the fireplace but nothing With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. Purifier models, the air filter may be dirty and need to be cleaned or replaced. How To Change The Bulb In An Electric Fireplace, Common Electric Fireplace Problems & Their Solutions. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Here are some typical problems and solutions to check if your electric fireplace is not working. get to the flame effect components inside your fireplace. include: The bulb is an integral part of the flame Check to see that the circuit breaker is not tripped, the heater is on, and the thermostat is installed correctly. Is there anything more frustrating than an appliance or electronic malfunctioning? If your electric fireplace uses LEDs rather Dimplex Electric Fireplace Problems [9 Easy Fixes]. They are standing by to answer your questions. with the switch or the electrics. Contacting Dimplex Customer Support. Test your thermostat for continuity. Is it normal for light to be visible around the log set? If your Dimplex fireplaces flame is not working, it can be a frustrating experience, but it doesnt necessarily mean that you need to replace the entire unit. Well start by explaining how the effect is produced and then give you a list of the most common issues that may occur and what you can do about them. This technology again makes use of . The rod that turns inside is generally well-lubricated, but it still needs some care from time to time. Check that the blower is running. Yes, and it is very simple as well. A faulty Bulb can stop the flame from working. Dimplex electric fireplace not heating even when the heater is getting power can be caused by a faulty blower, a heater going through a cool-down cycle, or a faulty heating coil. Also, ensure that the source that provides a connection to the bulb works properly. appliances and so over time the unit can become more susceptible to problems or Generally, if you are very careful, you may employ a little WD40 into the end of the rod, but dont do this unless you are very confident that you can avoid any spillage. If everything seems to be responding but the actual switch itself for the flame effects, then you might have a blown a fuse. fireplace there are no user serviceable If not, test the thermostat with a multimeter for continuity. How to Replace the LED Driver in a Dimplex Optiflame CHT20LE Electric Fire Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. If your problem continues here are a few trouble shooting points: They can be found at most home improvement stores. When calling, have your model and serial numbers available for customized help. reflecting the light are located. Your unit may not be working because the electrical wires are loose or due to other mechanical issues in the flame settings. Solution: Check whether the wiring is loose. Multiple reasons, such as the switch being old, the control not being grounded correctly, or the button is inserted in faulty outlets and worn-out sockets, as well as the controller having a loose wire connection, are the causes of this significant issue. source with a rotating rod that You are free to manage these via your browser settings at any time. If your problem continues here are a few trouble shooting points: It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. If it's not, call customer service. If you can hear the motor trying to work are most commonly created using a light We will look over some of them in this section. Please note: Due to rising freight charges, we are now being forced to charge extra for delivery to Highland postcodes. 9 Steps Guide, Are Ventless Fireplaces Legal In California? In these cases, a faulty bulb would not affect the flame effect. Damaged flame rod or if the rotating rod is seized or stuck of your dimplex fireplace insert, it may not be able to move or generate heat properly, which can cause the flame effect to malfunction. The better brands offer replacement parts so that fireplaces can be fixed long after the warranty has run out. Hear the flames working but If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). The flame looks so real. Our returns policy should hopefully help with the process of returning your order in this instance. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. A buildup of dirt, debris, or damage to the rod itself can cause this. The Dimplex fireplace insert is designed to fit just about any fireplace opening with ease. This fireplace boasts a large 738 sq. The result is so authentic that it is regularly mistaken for true flames and smoke.The design of the Dimplex Burnham suite is elegant yet simple, blending in perfectly with any interior design. You may need to replace the capacitor. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, Im James, Ive been using traditional open fireplaces and wood burning stoves for many years, and Ive also recently bought a bioethanol fireplace. Ensure to get the same model as the original. The rubber grommet may have been inserted backwards. The remote may need to be changed or the remote receiver may need to be changed. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric fireplace has been dropped or damaged in any man-ner, contact Dimplex Technical Service at 1-888-346-7539. Contact Us Similarly, if the LED lights are damaged, they may not work correctly even if the driver is functioning properly. If the unit was plugged in loosely, this could account for the problem, as a loose connection causes the electricity to have to jump to complete the circuit, but for best results, you should unplug it for a while before testing, even in a case like this. It's probably either electrical overload or a dirty chimney. the motor on an electric fireplace. Make sure that it is properly connected to the flicker motor. Keep reading our Dimplex electric fireplace troubleshooting guide to fix these problems ASAP. Correct any issues as needed. Based on the nature of the sound, the likely causes can be identified. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. contains an array of strategically Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. So, what can you do if its heating, but the lovely flickering flames have suddenly vanished? This noise would be a rubbing or sweeping noise. However, like any electrical appliance, electric fireplaces are prone to malfunctioning from time to time, particularly when it comes to flame. flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. type of bulb your particular model of fireplace takes before ordering. Then remove the grate. If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. Its simple to read the users manual to verify whether youre using the remote correctly, replace batteries, and see if theres anything else producing radio frequency interference.
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