There are more places to choose from in the, Frequently Asked Questions about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. My Honest Review of Royalton Riviera Cancun Resort | 2023 Our points-obsessed staff uses a plethora of credit cards on a daily basis. We got tacos, which were delicious. The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. You could even book excursions or spa treatments. But booking is still done through the Royalton CHIC website, and there is no way to add your Marriott number to your reservation. Royalton CHIC Cancun Resort & Spa Adults Only All Inclusive Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. Great check in experience with Alejandro. If you are a steak lover like me, I recommend a restaurant called Entre Fuegos or Puerto Madero (yes, Argentinian beef like the one in Buenos Aires) about a mile or two outside the resort. Another small irritation is that there was only one outlet and one USB plug-in between the two beds. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It did seem like the hotel was a bit understaffed. As you pull up, someone was waiting to welcome us to the resort, help us with our bags (which were delivered up to our room) and take our temperatures before entering the lobby area. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Massages We had a few that did a couple massage and loved them, full massage with facial. The Asian restaurant was my least favorite restaurant we tried while there. Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. The staff was very polite and . Instead a tea, we did get a cool washcloth. This means your elite status won't be honored, either. The Royalton Chic is right on the water, so you can wade in for an ocean swim or stay by the pool without losing that ocean breeze and picturesque view. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). He even brought me iced coffee most mornings. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. Royalton Cancun Suites and ResortOver all this is a good resort not our favorite but hey they cant all be perfect. Try to get to the pool early to snag a good spot. 2x points on all other eligible purchases. The amount of effort the animation team puts into entertaining the guests is amazing. It's harder to escape the crowds, for one. What are some restaurants close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Something to note across the board at almost every restaurant was the chairs. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. More lounge chairs with umbrellas line the pool areas, and the larger infinity pool has a swim-up bar that was open all day. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Wow, its beautiful up there. Everyone was friendly, and wore masks inside the resort. Lastly, DC is not the same on the rooftop Level18 pool. From the elegance to great food my trip here was amazing. And while it was obvious the Royalton Chic resort was meant to be a partier's paradise, it fell short between the lack of people, more limited bar hours and necessary COVID-19 precautions such as social distancing. Had a wonderful time during our stay at the Royalton Chic. Level 18 Rooftop Cabana Lounge is an elevated adults-only . Yes, guests have access to a pool, a fitness center, and a sauna during their stay. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. Our main courses were both large portions neither of us could finish our meals. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Treat your favorite people to the ultimate in luxury. The shower was spacious and came with two shower heads a rain shower head and a detachable wall-mounted hand-held shower head. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. If you want sun head to the roof top you are diamond and have free access and there is plenty of it. Bathroom no tub I am probably the only one to miss that as I love my baths, but the large rain shower with hand held makes up for it, and a sitting area if needed. JorgeCastroRCUN, Manager at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Kevin brought my bags up very quickly and My butlers Maria & Axel were very professional and welcoming. Be sure to ask for Ricardo & Ernesto breakfast time because they will definitely take care of you. Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. more. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. The hotel does offer a place where you can get tested for COVID-19, but the service wasn't advertised to us online or when we checked in. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. It's especially gratifying to hear that the service was impeccable and that Emmanuel, your butler, was so attentive and accommodating. . The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. Considering this is the type of hotel that encourages dressing up for dinner and checking out the nightlife the hotel zone has to offer, I would have expected a better setup in the room for getting ready. With DC you receive your butler and not sure where it got mixed up, but I didn't meet our butler until day 3 of our 4-day stay (we confirmed DC Day 2). A little disappointed in the Mexican corner I mean we are in Mexico I wanted to see fresh guacamole and pico de galo galore, of course its not everyones favorite, just mine . All cocktails pretty much tasted the same. Score sports bar, was another favorite of ours, typical sports bar food. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. What We Love . You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! You can eat and drink as much as you want. Roof top Erik took us to the rooftop to check it out. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. Since Royalton Luxury Resorts will be joining the Marriott Bonvoy portfolio, I was excited about the prospect of earning Bonvoy points especially after a year of little to no earning. Related: Why all-inclusive resorts are more attractive than ever following the pandemic. Laura checked on her daily she was her butler, highly recommend her as well. Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. During the day they are getting everyone involved and are pumping people up thats what we are there for right! There is a scale (for weighing luggage, or that is all I used it for). Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. Alba, I cannot thank you enough for everything. The open breezeway was very nice and welcoming, there was a bar on the other side of where they were taking us, we would find that out later. Luis, our butler, was fantastic! The beach cabana also had good food and service although I cant remember our server name unfortunatelyMy spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! Stay connected anywhere on the resort, from the suites to the beach, with complimentary Wi-Fi, in-suite USB charging outlets, and our innovative bracelet key cards for access and purchases. But the music and lights from down below made it hard to go to sleep without closing the curtains and the ever-changing colorful lights still seeped in through the cracks between the two curtains. The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. Number Can't wait to come back and will definitely recommend to all family and friends. The drinks are very watered down. I recommend the nachos and the tacos which I made carne asada instead of Al pastor. Erick texted me so that I could message him, again what a dream. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. Resort: Rooms are beautiful, the resort is clean and the pool and beach are beautiful. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Royalton CHIC Cancun Resort & Spa -An Autograph Collection All There were some areas I thought could have been cleaned better the hand-held shower head had some soap scum buildup and some of the nooks and crannies of the shower weren't thoroughly clean. Dear christineb1201Thank you for sharing the positive points of your stay, particularly for the service of our staff, facilities and food. Then I feel like we got the crap room with king bed. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Shae Dureault x7272. Diamond Club. The towel service with Royalton resorts is always great. Show More It was a little unorganized for us the first night because we couldnt unpack, but no biggie the rooms were both clean and very nice (will post pictures). Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. Overall, the service was great. It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. Personally, I care less about touristy bars and clubs and more about checking out local favorites and having a relaxing vacation on the beach. Food was scarce in the Diamond club reception area, and drinks were pour your own, no bar like at the Royalton Riveria. Not sure about service because we didnt hang out there much. The staff makes sure to inform you of cabanas, bottles and hookah to keep the party going (for a fee which takes away from the all inclusive and Diamond club experience). Additionally, the check-in counters had plexiglass separators between guests and the desk agents checking us in. Fun times at Royalton Chic Cancun resort! We all got plenty of food, shots and drinks, the service at the buffet is probably the best out of all the eatery places, very attentive. Before we even needed to ask we were being brought more rounds of drinks which we enjoyed. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer any business services? We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. We were told to go back around 3 for our rooms. - No pool or beach cabana beds, only sectionals for Diamond Club beach. Good time has potential to become amazing. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Roof top bar- As far as I can remember is was good, but the nights I was up there I had, had plenty to drink, but dont remember any complaints. As someone who generally hates ordering through the phone, this was a nice touch. The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). Samantha and Jesus are quite wonderful hardworkers. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. Perfectly located in the exciting heart of Cancuns famed Hotel Zone, we are just 35 minutes from Cancun International Airport and close to luxe shopping, nightlife, ancient Mayan sites, and more. Dining. I have shared your words with the corresponding department. The beach is quite literally a flight of stairs and 15 steps from the resort doors. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only: Beautiful Newly Built Resort - See 5,056 traveler reviews, 7,724 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only at Tripadvisor. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! We did order room service for breakfast one morning. Let your inner foodie come out to party. Order doubles for every cocktail. I hope you can visit us again soon and we can change your perspective.Luxury regardsJorge CastroGeneral Manager. Keno came on strong and we all thought what a great butler, well turns out not so much he was a lot of talk but not much behind the action. The pool was gleaming, not a lot of people though (not a bad thing). It was a bit darker than I would have wanted, which made doing makeup harder. Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Our daughter was sick and him and Laura told us where the nearest pharmacy was and even went with my husband and her to get a zpack, they proceeded to check on her until she was feeling better. We wanted to try out one nearby local restaurant while we were out for an excursion, so we asked the concierge for recommendations. It would've been cheaper for me to book through BookIt directly on the same dates. Our, All-In Luxury experiences and exceptional locations make our resorts award-. My boyfriend and I booked our cabanas and bought our bottles of Moet at L18 which were fine, but it would've been easier the butler locked it in. My friend and I visited this resort for 7 nights and really enjoyed our time. We were about to purchase but the guy behind the desk was not wanting to work with us at all and was kind of rude so instead of making a sell from our large group they got nothing from us. We did get a surprise performance mid-meal from a belly dancer. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport. I need coffee daily to function, and the Scoops Gelato and Caffe Lounge did not disappoint. We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Bring damp rids and your own blankets. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. See more questions & answers about this hotel from the Tripadvisor community. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Another benefit to the hotel zone is the stretch of sandy beaches. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. Wishes for Management: Elevators take entirely too long! Every indulgent detail was designed to enhance your stay, from the Royalton Signature rain shower and USB charging stations to the oversize TVs with satellite. We will be sure to pass along your kind words to them and the rest of our team, including Alejandro, Levi, and Omar. Royalton Chic Cancun, an Autograph Collection All-Inclusive Resort (Mexico). Tantalizing flavors, distinctive indulgences, and stylish social spaces await your discovery in our upscale restaurants and bars. Year Built: 2018: Kids Program: NO: Minimum Age: 18: Weddings: YES: Fitness Room: YES: High Low Rise: HIGHRISE: Star Rating: 5: Address . Ask odysuarez about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask 777leather about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Personally, I preferred this to actual room keys that would have been easier to lose and more of a hassle to carry around with us throughout our stay. Jonathan was very professional and was constantly checking on us to ensure we had the best experience. DonJulio 70 is available at some locations for DC members, but we encountered being told we had to pay $10 for that in some places in the resort and for sure in L18. When we arrived we had to wait hours before our room was ready. Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. This is another example of this resort not being a great option for those who are looking for a more relaxed vacation setting. Everyone else was pleased with their rooms.
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