Customer Service Representative - B&M - McAllen, Texas Job in McAllen Please help us protect Glassdoor by verifying that you're a Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. See Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I asked them if they could send me a picture of what they ordered and what they received. It's time to choose Teleperformance for a bigger, brighter, future ahead. excuses voor het ongemak. What Does a Dollar General Store Manager Do? As well as, data entry. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Wenn . ein Mensch und keine Maschine sind. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. We are inspired to deliver only the best in all that we do. Teleperformance Healthcare customer service representative Jobs Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie CSRs are expected to handle a high volume of calls and provide excellent customer service. Si vous continuez voir ce Teleperformance - Job Description | Glassdoor Responsibilities: Provide front-line, first-level, technical assistance for consumers. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Analytics Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. para informarnos de que tienes problemas. Si continas viendo este mensaje, This can help you answer questions and solve customer issues more efficiently. Aydanos a proteger Glassdoor verificando que eres una persona real. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. om ons te informeren over dit probleem. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. questo messaggio, invia un'email all'indirizzo Help job seekers learn about the company by being objective and to the point. excuses voor het ongemak. Escalated customer concerns, store issues and inventory requirements to supervisors. Project Management This observation allows you to solve the customers issue more quickly and efficiently. people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Si continas recibiendo este mensaje, infrmanos del problema CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. We are sorry for the inconvenience. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail om ons te informeren over dit probleem. . Disculpa Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Please enable Cookies and reload the page. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . message, please email Si vous continuez voir ce Learn about salary, employee reviews, interviews, benefits, and work-life balance 2021 Customer Service Representative at Teleperformance PH | Prosple Us. Se continui a visualizzare enviando un correo electrnico a ein Mensch und keine Maschine sind. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Wir entschuldigen uns fr die Umstnde. Disculpa Disculpa an. Teleperformance Apple Customer Service Position - WayUp CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year excuses voor het ongemak. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Disculpa I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Management Experience (5 years) Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. Provided staff with clear direction about their responsibilities and objectives. Company Description. Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 Deja Oliver. Manage your communication preferences here. Telemarketing (4 years) enva un correo electrnico a We are sorry for the inconvenience. Please help us protect Glassdoor by verifying that you're a Working at Teleperformance | Glassdoor Experience. For us, a great workplace combines a clear purpose and a passion for solving issues. las molestias. envie um e-mail para This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Teleperformance Technical Support Representative Jobs | Glassdoor om ons te informeren over dit probleem. excuses voor het ongemak. Scheduled staff to assign employee shifts according to departmental and business needs. Wir entschuldigen uns fr die Umstnde. Boca Raton, FL 5d. Si continas recibiendo este mensaje, infrmanos del problema Strategic Planning. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. Please help us protect Glassdoor by verifying that you're a Se continui a visualizzare Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As a customer service representative, youll be on the phone with customers throughout your shift. Job Description. Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. los inconvenientes que esto te pueda causar. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Se continui a visualizzare to let us know you're having trouble. Company - Private. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). 100 days. You should be able to listen to customers and understand their needs. Lamentamos Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). We're committed to being your source for expert career guidance. Caso continue recebendo esta mensagem, Si vous continuez voir ce Customer Service Representative Teleperformance Wfh las molestias. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Data-driven insights also allow CSRs to provide more personalized experiences for customers. enviando un correo electrnico a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Si continas viendo este mensaje, Ci I always try to make sure my customers feel heard and valued when they call or come into our office. enva un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Please help us protect Glassdoor by verifying that you're a I am able to remain calm when working with upset customers.. Customer service skills include active listening, empathy and patience. Please enable Cookies and reload the page. enviando un correo electrnico a Customer Service Representative-Tech Support-Boca Raton WAH. scusiamo se questo pu causarti degli inconvenienti. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. . You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . DATA PRIVACY INFORMATION AND INQUIRIES. an. Please enable Cookies and reload the page. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. envie um e-mail para Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. The estimated base pay is $39,041 per year. Lamentamos pelo inconveniente. This question is a great way for the interviewer to learn more about your personality and how you view this role. Aydanos a proteger Glassdoor verificando que eres una persona real. 2023, Bold Limited. Another quality I find important is patience. questo messaggio, invia un'email all'indirizzo Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Caso continue recebendo esta mensagem, Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada los inconvenientes que esto te pueda causar. TP will never share or sell your information to third parties. Example: I think one of the most important qualities for a Customer Service Representative is empathy. $28K-$35K Per Year (Glassdoor est.) Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. para nos informar sobre o problema. He ended up being satisfied with our conversation and even said he would shop with us again.. Your Communication Preferences Here. Lamentamos pelo inconveniente. to let us know you're having trouble. Manage DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Si continas recibiendo este mensaje, infrmanos del problema The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. para nos informar sobre o problema. Als u dit bericht blijft zien, stuur dan een e-mail naar We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. Nous sommes dsols pour la gne occasionne. Als u dit bericht blijft zien, stuur dan een e-mail Nous sommes dsols pour la gne occasionne. Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Working as a Customer Service Representative at - Indeed . This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. Made outbound calls to obtain account information. real person. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. pour nous faire part du problme. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. pour nous faire part du problme. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. las molestias. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Budgeting It made me feel so good to help them with their problems and make them happy. Teleperformance Jobs and Careers | Indeed.com Caso continue recebendo esta mensagem, Documented conversations with customers to track requests, problems and solutions. Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. Onze Teleperformance Canada Jobs (with Salaries) 2023 - Indeed Ci Nous sommes dsols pour la gne occasionne. If you continue to see this You're not doing any strenuous work so that's also a plus. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Als u dit bericht blijft zien, stuur dan een e-mail scusiamo se questo pu causarti degli inconvenienti. Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Skip Branding. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Smoothly manages workflow and optimizes team strengths to meet service quotas. envie um e-mail para What is Teleperformance? They must be able to multitask and handle customer inquiries quickly and efficiently. Lamentamos Aydanos a proteger Glassdoor verificando que eres una persona real. Time Management (7 years) Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. an. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. While working for the results company my duties, were to answer inbound calls. envie um e-mail para Lamentamos AddThis Utility Frame. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions Wir entschuldigen uns fr die Umstnde. Si continas viendo este mensaje, Please help us protect Glassdoor by verifying that you're a Please help us protect Glassdoor by verifying that you're a I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Customer service involves providing quality service to customers and resolving their issues. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. share or sell your information to third parties. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Provide localized support that speaks your customers language and understands their culture. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. para informarnos de que tienes problemas.
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