Their Berkeley location has most of their goods in stock, which is helpful. I already decided to stop shopping at your store. I visited the store while in NYC a few years back and was impressed with the companies eye on trend design. Previous Slide Use Arrow Keys to Navigate Next Slide. Here at Chairish, we curate a greatest hits collection of used Crate and Barrel design. The representative said everything was ready to be picked up. I fine to wait for an item to be in stock, but accurate delivery/stock dates are nonexistent and CB2 doesn't seem to care. Called the store and they said the same! The staff is always helpful. I used to hate this store because it was the sister store of the outlet across the street, which was my go to spot for dishes, glasses, and cookware. decor and more. CB2 On SaleFurniture and Decor Up To 70% Off - AptDeco If you desire something a little more glamourous, opt for a Crate & Barrel mirror. View Terms & They again reschedule me for the week after (the whole time I am still only sleeping on my mattress, having gotten rid of my boxspring and frame in anticipation for the long-awaited CB2 bed frame). The 15 Best Furniture And Decor Pieces To Buy From CB2's Winter Sale. This has been the worst experience I've had with a furniture vendor. The couch arrived but it's not the same quality or feel as the one from the store. Chartreuse is my favorite color, so naturally I'm biased, but I love that they have bold accents like deep blue, bright red & green. Another upsetting part was he started throwing favors at me about CB2 removing my delivery fees. They refused to be flexible. If there was ever an issue with a product, I was promptly served and every time the staff exceeded my expectations. Thank you!! What? Where I come from that's not welcoming customer Service and i most likely won't return. Mother's Day is May 14. When you're shopping CB2, you can be sure to find sleek looks and trendy styles. this place is definitely not an outlet store but it is a store with good and reasonable price but they'd still cb2 so expensive. Had some plates delivered. Overall, if you love furniture of the modern style variety, check this place out. From couches, to bedroom sets to outdoor furniture; I pretty much want everything. Picked my things, went to the cash register where Amy P "helped" me. Keep up the great work!!! Meanwhile, the item went on sale. April helped us out, and she was AWESOME make sure to seek her out if you visit because she really knows her stuff & isn't pushy or too salesy, just great at finding the items that fit your needs/wants! I mean, come on, man. Where to do I begin? She did not offer apology or acknowledgement of the situation. One continued to stack a display and organize as if I was not looking for assistance. If you are looking for anything from a vase to a bed to outdoor lounge furniture they have it covered. A few days after purchase CB2 calls me to let me know that I can have it delivered the following week but considering we were away during that time we decided to stick with the original date. No matter what your WFH space looks like, having some cool furniture to work at makes Monday mornings a little easier. They do validate parking for about one hour, so be warned (remember to tell the parking attendant you are shopping there too)!!! But night after night would go by with nada!! In case you're keeping count we are officially at 12 weeks. He went the extra mile, by going to physically checked if the console I wanted was actually there. Crate & Barrel bed frames are what sweet dreams are made of. This location has no dedicated parking so taking the free Circulator bus from Union Station, Dupont Circle, and other points east is your best option. CB2 Sayulita Lounge Chair. Pictures below as proof of this shoddy manufacturing. Its cool and unusual household goods drew us in all the way from the suburbs to spend some time and money on the nifty things that make my life better. The modern styling at an affordable price always has me coming back. When I confronted the store clerk she seemed annoyed and told me that it "shouldn't be" used and returned. They basically told me to go away. I must say I was truly surprised and delighted with the service I received over the phone from the associate named Mary. Prices are very affordable when compared with crate and barrel or west elm! And no apology. Hello! Their customer service is simply top notch. My plates easily cracked and broke. 548 Market Street When she tells me that the faux ones start at $129 (for about a 3'x5' size), I comment that it probably won't work for me, given that I just bought a 6' long one for $99 at Costco. We bought two. hide. The shipping costs at cb2 are very clear and very reasonable. I look forward to going back during the work week! This store is on the smaller side, though admittedly I do not have much to compare it with since this is the only CB2 location in vicinity. CB2 Furniture Filter 487 Items Strom 4-Piece Reversible Sectional Sofa with Ottoman Clearance $3,448.97 reg. I asked for a new one anyways bc I refuse to be played a foo and OH whaddya know?! She was just simply the nicest. When the delivery came the guys showed up within the first hour of their 2 hour window, quickly loaded the elevator and unwrapped the couch making sure it was not damaged. Case in point? I'm excited AF. When I asked for something they didn't have in the store they were quick to check the website. Save yourself the trip and just ship/return via their website. CB2 dining chairs range from $90 to $900 and match their dining table options in uniqueness of design. We love everything we've gotten so far. "TOMMY" also mentioned that because I was re-scheduling , my delivery would now be delayed for several weeks at first , which made me prompt like, because I am re-scheduling, I need to wait another 2 weeks. We were not in a hurry. Take 30% Off at CB2 Get furniture, decor, and more at CB2 and save 30% on your purchase by using this coupon when you check out CODE M30 Show Coupon Code 20% OFF Up to 20% off on select Outdoor Furniture PROMO Get this deal 20% OFF Get Extra 20% Off Select Items with Promo Code Get an extra 20% discount on select items. That was a very considerate gesture I truly appreciated! 2. When I called today, Monday, to ask if they had shipped my items, again this lady, K, answered I recognized her voice. I really like CB2. To the two guys that helped us with measurements and selections, cudos for excellent customer service! It wasn't like Christmas or Kwanzaa or Hanukkah. Terms of Service and Selling this discontinued CB2 dining table and 4 Frazier chairs as one chestnut dining room set. We didn't receive any acknowledgements or offers to help. She doesn't know how to refund/adjust my sale so someone else helps her. The staff was extremely rude and could have cared less we were there and the products were eh compared to Crate & Barrel and West Elm where we later went instead. Open concept corner store - with plenty of windows. If anyone is looking for the best furniture and decor,this is the right place.Yes it is a little expensive but you get what you pay for.Just today I got some amazing very original espresso cups from there,and I could be happier with my purchase -what a stylish cups made in Poland,not in China! Shop cb2: Quality furniture on sale - Kaiyo Check your text messages & reply "Y" to receive your discount code. This was going to be the perfect shopping experience for my new place! - At the store, I am informed that the mirror was not in stock at the store but was in stock at the warehouse and would be available to pick-up in a few business days. From solid and subdued prints to geometric and abstract prints with bright colors, CB2 rugs run between $20 for small rugs to $2,000+ for the larger rugs. So go ahead and check this place out, I guarantee you'll leave with at least 3 things! What place gives you your money back on a product you are not satisfied with 6 months later? And they validate an hour of parking in the ramp behind the store. Of course by this time it was 9pm so when I called back I got the voicemail, serious motivation this lady has. Within minutes of meeting him, he told me: 1. where to find free parking on 4th street 2. how to get a 15% off my purchase at CB2 3. when the big sales are in CB2 He was very informative, super friendly, told me what to expect, and didn't try to push a sale onto me. Reasons why? post; account; 0 favorites. Anyways the entire conversation got me really agitated as this was least expected. Chairish uses cookies to enhance your experience, allowing features like. I literally had four-five cups while we explored their inventory. When they called the vendor it turns out the paperwork was misplaced and the order was processed last week so my item wouldn't be ready till the end of October (not 12 weeks from last week). It was entirely my fault. - I arrange my schedule so that I was able to go to the store after work to purchase the mirror. Because now due to your lack of diligence someone who gifted us off your website will not get a thank you. In this day in age I didn't realize there were stores that were so stringent on accepting a return a few days past the return period when its an item they still sell currently in their stock. $1,699.00 Final Sale Fields Cane Settee with White Cushion by Leanne Ford Clearance $699.97 reg. I'm so glad I saw it in person here as I noted the color was drastically different in person than what was depicted online. One of many furniture stores in area It's niche is modern furniture at moderate prices. If you get a bad egg in customer service, go online and leave feedback and they will promptly call you back to make things right. Door-to-door service doesn't mean saying bye-bye to bargaining, however. CB2 is known for being the more moderately priced version of Crate & Barrel. By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages Thank you for a great experience. Music too loud. I recently bought a couch from CB2. I like what CB2 brings to the furniture game. The issue was the packaging. Won't consider buying in cb2 next time and forever. From the reviews it sounds like I am not the only person who has had an issue with the sales people. The options are classic, contemporary, and of-the-moment. Looked around the entire store (seeking specific living furniture) and several employees walked by. 21 of Our Favorite Modern Home Decor Stores (That Aren't IKEA) Due to this disgraceful service I am canceling my whole order and won't be shopping at CB2 or crate and barrel again. I'll update if I hear from someone. One recent exceptional anecdote: In April I purchased a large, heavy $300 mirror from them in preparation to decorate the house I was moving into. tldr; Unclear stocking delays bathroom renovation - I needed a mirror for my bathroom renovation and was excited to see that the one I wanted was listed as in stock at this location. I will say that West Elm's furniture is only a step above Ikea and that Anthropology's is very well made and thoughtful. The salespeople are always very helpful with any questions or concerns you might have. I would give 0 star if I could. The CB2 in Georgetown is located at the beginning of the retail district, near other interior design stores. During black Friday weekend, they had 15% all purchases, including furniture. Will definitely shop here again! Ordered a couch for June 28th. Now I will only get part of my furniture and find this totally unacceptable. I guess it isn't everyone's cup of tea, but if you don't dig the style, don't review the store. Accepting a final sale, however, would void the warranty. As they grew, the Crate & Barrel brand was able to take on new endeavors, including the addition of new stores and eventually, self-branded merchandise. cart reminders) from Chairish at the cell number used when signing up. I owned a house and nothing fit in the apartment. Five trips to the store and two long calls to customer service no one has been able to assist me. Start with pricing, and then work your way down to adding some additional styles. A weird experience. The new one she gave me was completely packaged legit this time! Mother's Day is May 14. But overall, it doesn't hurt to window shop, and it's nice to be able to do that while staying in the vicinity of the Domain. I love most everything they have on the showroom floor. I have bought almost all of my new furniture here for my new condo. So I love the energy and vibrancy of this store and of the Cb2 brand! I had the best customer service experience I have ever had with an associate named Cameron at this store. If you use one of these and buy something, Slumber Search may make a small amount of money. I'm a little bummed out to see the poor reviews of my favorite store CB2. Overall, a neat place to find a unique gift, but I would probably go somewhere cheaper for my own home goods/dcor. The service here is STELLAR, which is part of the reason why my fiance and I keep returning. None of the employees were stopping this woman or asking her to get her dog either off the furniture or out of the store. It was a thoughtful gesture that went a long way! I'm actually in the market to spend a fair amount refreshing some living room furniture so I'm shopping around. For instance, they greet customers with a smile, but rarely have I been asked if they could help me find anything or answer questions even as I was obviously searching for something (versus casually aimless wandering). I was in there not too long ago to purchase a bike rack for my apartment. Tried to post a review on the CB2 site noting my issues. Read on to get to know this master brand better. JC took care of us and he was extremely helpful, took his time with us, and we left very happy. Usually when you have an item for pickup that's ready, they give you 2 weeks to pick up the item. We called the store immediately, explained the situation, and one of the staff put us on hold for 10 minutes while he went to find the manager, and then told us the manager was busy and would get back to us in 15-20 minutes. Convenient location Low inventory of items on sale Indifferent staff. We have quite a few things that we ordered online after selecting them at the store . No, Chastity. Then, expand your storage options throughout the home with bookcases, storage cabinets and even entryway furniture to help corral shoes and cold-weather accessories in the foyer. This is one of the best times to be an online furniture and home decor shopper. Love this location! Dissatisfied to say the least. I love love CB2! Whether you want to go glam or retro-inspired, furnish the space with a headboard, dresser and nightstand that speak to your style. Shop Our Editor's Picks! $1,499.00 Final Sale Faye Sofa Clearance $1,349.97 reg. To add to the frustration I could see employees inside the store on their mobile phones talking, texting, and laughing as I was knocking at the front door. He honestly made the experience so lovely. Design Within Reach. All of their furniture is well made. I've been to the regular Crate & Barrel, but finally had the opportunity to swing by CB2. In terms of the products, I have been very pleased with the price point and the quality. Returns of housewares items must occur within 90 days of delivery. The two Male employees working there were well..snooty. "Why not? In 2001 Crate & Barrel partnered with the kids furniture brand, The Land of Nod. I deducted two stars for in-store and online. Also, the employees working in the store are awesome. Two delivery guys showed up with four huge boxes of furniture pieces, dropped it right by the front door and REFUSED to assemble it. Privacy Policy. The quality is also so great! High style at affordable prices.
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